Knowledgebase : Earthdata Tools > Access

ED| How to request access to Earthdata Tools

Relates to:Access

Table of Contents


Refer to this guide when requesting access to Earthdata's Issue tracking (JIRA), and Requirements management (RMS) tools.


  • A URS account


  1. Go to the Earthdata website.

  2. Click on the 'Feedback' button.

  3. Enter you information in the webform.
    • Entering the word 'ACCESS' in the Subject field helps with the route and response to your ticket.
    • Please enter the following information in the 'Details' field:
      • Your URS username.
      • The email with which you registered your URS account.
      • The tool(s) to which you would like to have access.
      • The JIRA, RMS project or Wiki space to which you would like access granted.

Earthdata Dialog with User informaton

  1. Enter your name and the email address to which Earthdata support should send notifications about this request.
  2. Click the submit button at the bottom of the form.