How do I get access to Earthdata's JIRA or RMS tools?
Posted by Nevin Apondo, Last modified by Nevin Apondo on 25 June 2014 03:20 PM

ED| How to request access to Earthdata Tools

Relates to:Access

Table of Contents


Refer to this guide when requesting access to Earthdata's Issue tracking (JIRA), and Requirements management (RMS) tools.


  • A URS account


  1. Go to the Earthdata website.

  2. Click on the 'Feedback' button.

  3. Enter you information in the webform.
    • Entering the word 'ACCESS' in the Subject field helps with the route and response to your ticket.
    • Please enter the following information in the 'Details' field:
      • Your URS username.
      • The email with which you registered your URS account.
      • The tool(s) to which you would like to have access.
      • The JIRA, RMS project or Wiki space to which you would like access granted.

Earthdata Dialog with User informaton

  1. Enter your name and the email address to which Earthdata support should send notifications about this request.
  2. Click the submit button at the bottom of the form.

(7 vote(s))
Not helpful

Comments (0)

By accessing and using this information system, you acknowledge consent to the following:
You are accessing a U.S. Government information system, which includes:
(1) this computer; (2) this computer network; (3) all computers connected to this network including end user systems; (4) all devices and storage media attached to this network or to any computer on this network; and (5) cloud and remote information services.
This information system is provided for U.S. Government-authorized use only. You have no reasonable expectation of privacy regarding any communication transmitted through or data stored on this information system. At any time, and for any lawful purpose, the U.S. Government may monitor, intercept, search, and seize any communication or data transiting, stored on, or traveling to or from this information system. You are NOT authorized to process classified information on this information system. Unauthorized or improper use of this system may result in suspension or loss of access privileges, disciplinary action, and civil and/or criminal penalties.